Refund Policy
Thank you for choosing RubyGrab.com for your 3D model needs.
We are committed to providing an exceptional platform for vendors and customers to engage in the exchange of high-quality digital assets.
Here is our refund policy, reflecting our commitment to transparency and effective communication:
1. All Sales Are Final
Upon purchasing a 3D model from RubyGrab.com, customers acknowledge and agree that all sales are final.
Due to the digital nature of the products, which allows for immediate download and access, transactions cannot be refunded once the digital product is delivered.
2. Digital Goods
Our platform specializes in the sale and delivery of digital goods, specifically 3D models.
Unlike physical goods, digital products cannot be returned or exchanged once they have been downloaded or accessed, consistent with industry standards for digital content.
3. Quality Assurance
While we strive to ensure that all 3D models on RubyGrab.com meet high standards of quality and accuracy, we recognize that individual preferences and expectations may vary.
We encourage customers to thoroughly review product descriptions, images, and any available previews to ensure the 3D model meets their needs before making a purchase.
4. Support and Assistance
Should you encounter any technical issues or concerns with a purchased 3D model, our customer support team is available to provide assistance and troubleshooting.
We are committed to resolving any issues promptly to ensure a positive customer experience.
5. Exceptions
Exceptions to this refund policy may be considered on a case-by-case basis in the event of extenuating circumstances, such as technical errors or misrepresentation of the product.
Customers seeking exceptions should contact our support team with detailed information about their situation.
6. Changes to the Policy
RubyGrab.com reserves the right to modify or update this refund policy at any time without prior notice.
Changes will be effective immediately upon posting on this page.
We encourage customers to review this policy periodically to stay informed of any updates or revisions.
Contact Us
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us by clicking this button below to fill out a form.
Our team is here to assist you and ensure that your experience with RubyGrab.com is seamless and satisfactory.
Thank you for choosing
RubyGrab.com
